About Us

Our Team

Zach Harless
Founder & President

Zach founded Tri-Cities IT in 2017 with one goal in mind: to create a company that does honest IT work with reasonable pricing. His past experience as an IT technician revealed the opportunity for significant improvement in the IT support market, and that’s why Tri-Cities IT was created. In his free time, Zach enjoys cycling, motocross, and watching football.

Noah Cook
Director of Operations

Noah joined the Tri-Cities IT team in 2020. He brings a wealth of knowledge to Tri-Cities including hardware, networking, general computing, and a troubleshooting expert. In his free time, Noah enjoys the great outdoors. 


Seth Bagnall
Helpdesk Manager

Seth joined the Tri-Cities IT team in 2021. A lifetime Bristol resident, he graduated from Northeast State Community College with honors in the Computer Information Technology discipline, as well as earning the CompTIA A+ technical certification. His hobbies include writing, sketching, and retro video gaming.

Amanda Allison
Office Manager

Amanda joined the Tri-Cities IT team in 2021 after moving back to this region from Northern Virginia. She is extremely energetic and brings more than seven years of administrative experience to the team, and she prides herself in delivering outstanding customer service. As Office Manager, Amanda oversees our company’s day-to-day functions, using her organizational skills to ensure smooth operations in a busy work environment. She spends her spare time with her husband of twenty years and her three amazing children.

Blake Lawson
Project Manager

Blake joined the Tri-Cities IT team in May 2021.

Tyler Harless
Structured Cable Technician

Tyler joined the Tri-Cities IT team in 2021. He is a graduate of Abingdon High School and has lived in the region for fourteen years. Tyler brings his passion for IT infrastructure to our cabling team. He is a also a lifelong football fan and enjoys nature hikes.

Grayson Sink
Structured Cable Technician

Grayson joined the Tri-Cities IT team in 2021.

Tri-Cities IT

Tri-Cities IT was founded in 2017 to provide modern and innovative IT solutions to businesses around the Tri-Cities area. We believe in honest and diligent work with complete transparency on the services you are receiving.

Get In Touch

  • Call : ( 423 ) 484 – 8400
  • Email : support@tricitiesit.com
  • Address : 1847 Euclid Ave. Bristol, VA 24201